Shipping Information

FREE SHIPPING on qualifying* orders of $99 or more

Select the FREE SHIPPING option and we'll ship your qualified order via our most economical choice.

Want to get your package faster or guarantee a specific carrier? Select USPS Mail, UPS Ground, In-Store Pickup, or another option of your choice at checkout.

*What’s a qualifying order? Free shipping is valid on many, but not all orders of $99 or more shipped to a single U.S. address, after promotions and discounts are applied. Gift cards, packaging, and taxes do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping. Offer and delivery times are subject to change without notice and exclude cargo bikes, electric bikes, trikes, and custom wheel builds.

Additional exceptions to FREE SHIPPING

Beyond our non-folding bikes, we sell some larger bike accessories for which we’re not able to offer free shipping. We do offer discounted shipping on these items, so most often your shipping quote will be less than our cost for shipping the item as your shipping rate is based on weight alone while our carriers charge based on both weight AND box size.

Items that do not qualify for FREE SHIPPING state this in their item description: *Due to size, this item NOT available for free shipping.

Examples of non-qualifying items are many baskets, some cargo bike accessories (like Hoopties & U-Tubes), most wheels, large fender sets, and so on. If you don’t see free shipping as an option during checkout and your total exceeds $99, chances are good one of these non-qualifying items is currently in your cart.

Our Shipping M.O.

We’ve worked hard to create a fair and accurate shipping system using UPS and USPS.

◆ In order to REDUCE the waste that comes with operating retail business, we try to RE-USE boxes and packing materials whenever possible.
◆ We DO NOT add a handling fee to USPS Priority Mail and UPS Ground shipments.
◆ Our prompt service and central location allows us to get your package to you quickly with no added expense.
◆ If you need your items to be delivered by a specific date, please contact us prior to placing your order. Oftentimes, Priority Mail will beat an expedited UPS package.

Shipping to Canada or another international destination? Choose "International Rate Quote" at checkout and our staff will reach out to you with a shipping quote prior to finalizing your payment.

FREE In-Store Pickup

We offer free in-store pickup for local customers. In-store pickup orders will usually be ready within 24 hours. We will notify you when your order is ready to be picked up.

When will my order ship?

Phew! You've placed your order. Now what? Just how fast do these green Perennial garden gnomes pack orders, anyway‽ Online orders usually ship within one business day. You will receive tracking information as soon as your order ships. Please note that tracking numbers may not be active until the following day. If you have a specific date by which your order must arrive, please contact us prior to placing your order.

Estimated Delivery

Delivery times vary based on shipping method and location. Once you've placed your order, your tracking number is your best friend!

USPS strives to ship all Priority Mail in 1–3 business days. Your tracking information will reflect a delivery time of 1, 2, or 3 business days based on the destination and pick-up time at Perennial Cycle.
UPS offers a general estimate on the number of days your package will be in transit from Minneapolis to your door (in case you're curious *prior* to placing your order) via UPS Ground. Find their old-school but still up-to-date map here.